TRAINING ONLINE BUSINESS PROCESS MAPPING

TRAINING ONLINE BUSINESS PROCESS MAPPING

TRAINING ONLINE BUSINESS PROCESS MAPPING

TRAINING ONLINE BUSINESS PROCESS MAPPING

DESKRIPSI TRAINING WEBINAR BUSINESS PROCESS

Pemetaan proses bisnis mengacu pada kegiatan yang terlibat dalam menentukan apa yang dilakukan entitas bisnis, siapa yang bertanggung jawab, standar apa yang harus diselesaikan oleh proses bisnis, dan bagaimana keberhasilan proses bisnis dapat ditentukan.

Data analysis adalah proses pengolahan data yang mencakup memeriksa data, membersihkan data, mengubah data, dan membuat model yang sesuai sehingga hasil dari proses tersebut didefinisikan dan menemukan informasinya sebagai dasar pengambilan keputusan dari masalah dalam bisnis yang hendak diselesaikan.

Menimbang cukup kompleknya materi pelatihan business process mapping ini bagi peserta, dibutuhkan training provider yang berpengalaman di bidangnya agar tidak membuat peserta tidak menjadi cepat bosan dan jenuh dalam mendalami bidang teknik ini.

TUJUAN TRAINING MAPPING PROCESS UNTUK PRAKERJA

Dengan mengikuti pelatihan business process mapping Peserta dapat berbagi pengetahuan / sharing knowledge mengenai business process mapping dengan peserta dari perusahaan lain yang bergerak di bidang business process mapping

MATERI pelatihan business process online Zoom :

HARI KE 1

INTRODUCTION TO PROCESS MAPPING

* What is PROCESS MAPPING

* Why process mapping is important

* The standard symbols used in process mapping

* Types of process maps

* Process mapping as a continuous improvement tool.

* The 4 major steps of process mapping: Process Identification, Information Gathering, Interviewing

* and Map Generation., Analyzing the Data.

* Customer Mapping

* Spaghetti Maps and RACI Matrices

* Comprehensive Example

* JayKayCo Case Study

DRILLING DOWN INTO THE PROCESS.

* Process Defined.

* Processes, Units, Tasks, and Actions.

* Identifying Inputs and Outputs to Units.

* Defining Task and Action Levels

* Comprehensive Example

* Exercises and Discussion:

* Identifying Inputs, Transformations, and Outputs

* Identifying Units within a Process

* Unit Inputs and Outputs

* Identifying Tasks, Actions, and the Related Inputs and Output

* Human Resources Processes

PROCESS IDENTIFICATION.

* Finding the Story

* Identifying Company Processes

* Business Process Timeline Worksheets

* Comprehensive Example

Exercises and Discussion:

* Identifying the Process Trigger.

* Determining Which Actions Are Trigger Points.

* Identifying All Customer Trigger Points.

* Naming the Processes.

* Naming All Potential Triggers.

* Supporting Processes

* Additional Supporting Processes.

* Defining the Hiring Process.

INFORMATION GATHERING.

* Describe the Process.

* Interviewing the Process and Unit Owners.

* Process Profile Worksheet.

* Comprehensive Example

Tutorial:

How to use Visio for Business Process Mapping

Exercises and Discussion:

Identify the Process and Unit Owners

Improving Process Descriptions

Providing Process Descriptions

Matching Owners to Processes

Identifying Good Objectives

Writing Objectives

Identifying Risks

Determining Risks to Objectives

Identifying Key Controls

Identifying Measures of Success

Completing the Process Profile Worksheet

HARI KE 2

INTERVIEWING AND MAP GENERATION.

* Interviewing

* Map Generation

* Comprehensive Example

Tutorial:

How to use Enterprise Architect for Business Process Mapping

Exercises and Discussion:

Process Mapping Basics

Decision Trees

Verb/Noun Format

A Simple Process Map

Building Your First Complete Map

Putting It All Together

BUILDING THE MAP

* Exercises and Discussion:

* Mapping the Hiring Process

ANALYSIS OF THE PROCESS MAPS

* Review the Process Profile Worksheet

* Review the Process Map

Exercises and Discussion:

* Analyzing Approvals

* Analyzing Process Map Loops

* Analyzing Delays, Rework, and Handoffs

* Analyzing the Forms

* Analyzing Unfinished Activities

* Analyzing the Hiring Process

CUSTOMER MAPPING.

* Steps of Customer Mapping

* Defining the Job

* Identifying Key Tasks and Actions

* Actions, Inputs, and Outputs

* Measures of Success

* Ranking Measures and Determining Success

* Customer Profile Worksheet

* Creating the Customer Map

* Exercises and Discussion:

* Defining the Job

* Identifying Key Tasks

* Actions, Inputs, and Outputs

* Determining Measures of Success

* Completing the Customer Profile Worksheet

* Building a Customer Map

* A Comprehensive Customer Mapping Project

SPAGHETTI MAPS AND RACI MATRICES

* Spaghetti Maps

* Identifying the Key Steps

* Building the Actual Map

* Analyzing the Spaghetti Map

* RACI Matrices

* Building the RACI Matrix

* Analyzing the RACI Matrix

Exercises and Discussion:

* Identifying the Key Steps

* Building the As Is Spaghetti Map

* Building the To Be Map

* Spaghetti Mapping the Hiring Process

* Determining Responsibilities

* Building a RACI Matrix

* Analyzing the RACI Matrix

Studi Kasus / Praktek pemecahan masalah business process mapping

METODE pelatihan mapping process online Zoom :

Metode Training business process mapping dapat menggunakan fasilitas training zoom atau training online, dan bisa juga training offline atau training tatap muka.

INSTRUKTUR pelatihan memahami process mapping online Zoom:

Instruktur yang mengajar pelatihan business process mapping ini adalah instruktur yang berkompeten di bidang business process mapping baik dari kalangan akademisi maupun praktisi.

PESERTA :

Peserta yang dapat mengikuti training business process mapping ini adalah staff sdm atau karyawan yang ingin mendalami bidang business process mapping

Karena kompleksnya pelatihan ini, maka dibutuhkan pendalaman yang lebih komprehensif melalui sebuah training. Dan menjadi sebuah kebutuhan akan training provider yang berpengalaman di bidangnya

Jadwal Pelatihan Jogja Media Training 2025 

• Batch 1 : 03 – 04 Januari 2026 | 16 – 17 Januari 2026
• Batch 2 : 06 – 07 Februari 2026 | 20 – 21 Februari 2026
• Batch 3 : 05 – 06 Maret 2026 | 19 – 20 Maret 2026
• Batch 4 : 03 – 04 April 2026 | 23 – 24 April 2026
• Batch 5 : 07 – 08 Mei 2026 | 21 – 22 Mei 2026
• Batch 6 : 05 – 06 Juni 2026 | 25 – 26 Juni 2026
• Batch 7 : 09 – 10 Juli 2026 | 23 – 24 Juli 2026
• Batch 8 : 06 – 07 Agustus 2026 | 20 – 21 Agustus 2026
• Batch 9 : 04 – 05 September 2026 | 18 – 19 September 2026
• Batch 10 : 08 – 09 Oktober 2026 | 22 – 23 Oktober 2026
• Batch 11 : 06 – 07 November 2026 | 26 – 27 November 2026
• Batch 12 : 04 – 05 Desember 2026 | 18 – 19 Desember 2026

Harga setiap kota akan berbeda serta semakin banyak peserta dalam 1 instransi yang sama, pun akan lebih murah. Untuk informasi lebih lanjut hubungi kami segera.

Lokasi Pelatihan 

• Yogyakarta
• Jakarta
• Bandung
• Bali
• Online

Investasi Pelatihan 

· Investasi pelatihan selama tiga hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

· Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas Training

1. Module / Handout

2. FREE Flashdisk

3. Sertifikat

4. FREE Bag or backpack (Tas Training)

5. Training Kit (Dokumentasi photo, Blocknote, ATK, etc)

6. 2xCoffee Break & 1 Lunch, Dinner

7. FREE Souvenir Exclusive

8. Training room full AC and Multimedia

Segera daftar pelatihan sekarang dan tingkatkan keahlian Anda bersama para ahli di bidangnya!