TRAINING Manajemen Layanan TI PELATIHAN Manajemen Layanan TI Deskripsi PELATIHAN Manajemen Layanan TI : This course aims at raising individual’s understanding of, and competence in IT Service Management as described in the best practice or best framework such as in ITIL. This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions […]